Inquiries

For questions about your order, our products or shipping, please use the form below or email us.

support-global@maison-sbond.com

We do not offer phone support. Please contact us by email or social media DM.
We reply in the order enquiries are received. Enquiries sent on weekends or public holidays will be answered on the next business day.

For a manufacturing defect or an incorrect item, please contact us within 5 days of delivery, attaching photographs that clearly show the issue.
Please note that once an order is confirmed, we cannot accept cancellations, changes, returns or refunds requested for personal reasons. Please review our shipping information and policies before ordering.